Privacy Policy

Anyone accessing or using this website (“User” or “You”) acknowledges that they have read, understood, and agree to this Privacy Policy, including our collection, use, and disclosure of the information described below. If you do not agree, please do not use this website. Where you do not provide information we require, we may not be able to action your enquiry or provide certain Services.

• Contact details you provide through our forms: name, phone number, email address, and any details included in your message.
• Account and billing information related to your service plan and payments, for existing customers.
• Technical data such as IP address, device/browser information, and website usage logs, collected automatically by our servers.

Personal data is collected through straightforward means — such as filling in the contact form on this website — and is stored on our systems and not disclosed publicly, in accordance with applicable law including the Digital Personal Data Protection Act, 2023 and rules framed under it.

• To process and respond to your enquiry or support request.
• To provision, maintain, and bill for your internet and IPTV services, for existing customers.
• To send service updates, outage notices, and (with your consent) newsletters or promotional communications.
• To comply with applicable Indian telecom and data-protection regulations and lawful requests from authorities.

We retain personal information only for as long as necessary for these purposes or as required by law.

We do not sell personal information. We may share aggregate, non-identifying statistics about overall site activity for marketing or analytical purposes. We may disclose information where we have your consent, where required or permitted by law, to respond to legal claims, or to protect the rights, property, or safety of Megatel Networks or others. If we sell or transfer all or part of our business, your information may be included among the assets transferred, subject to applicable law.

[PLACEHOLDER — confirm which cookies or analytics tools, if any, are actually deployed on megatelnetworks.com, and how visitors can opt out, before publishing this section.]

All content on this website — including text, images, graphics, logos, and software — is the property of Megatel Networks [PLACEHOLDER — confirm exact registered legal entity name if different] or its licensors, and is protected under applicable copyright and trademark law.

You may browse this website, print or save pages for personal reference without altering content or removing copyright notices, and share links to pages via social media or email.

You must not:

• Reproduce, resell, or otherwise commercially exploit content from this website without prior written permission.
• Use bots, scrapers, or other automated tools to access or extract content from this website.
• Attempt to disrupt the website's operation, including by introducing malware or harmful code.
• Submit unlawful, threatening, defamatory, or otherwise objectionable material through this website.
• Impersonate any person or entity, or misrepresent your affiliation with Megatel Networks.

By submitting information through forms on this website — such as the contact form or newsletter signup — you grant Megatel Networks a non-exclusive, royalty-free license to use, store, and process that content for the purposes described in this Privacy Policy.

This website may contain links to third-party websites not operated by Megatel Networks. These sites may have their own privacy practices, which we do not control. We are not responsible for the content, practices, or privacy provisions of linked websites, and a link does not imply endorsement.

We implement reasonable security safeguards to protect submitted information against loss, misuse, unauthorized access, or disclosure, in line with applicable law including the Digital Personal Data Protection Act, 2023. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security; by using this website, you acknowledge this risk. In the event of a personal data breach, we will take the steps required under applicable law, including notifying relevant authorities and affected individuals where applicable. [PLACEHOLDER — describe actual data security measures and retention periods used by Megatel's billing/CRM systems.]

We do not collect profile images or any other image data through this website. We do not access or collect your device's contact list. The only personal details we collect are the name, phone number, and email address you choose to provide through our forms.

Megatel Networks may modify, suspend, or discontinue any part of this website at any time without prior notice, and does not guarantee uninterrupted or error-free availability.

This website and its content are provided on an “as is” and “as available” basis, without warranties of any kind regarding accuracy, completeness, or fitness for a particular purpose. [PLACEHOLDER — have this clause reviewed by legal counsel before publishing.]

You may request access to, correction of, or deletion of your personal information by contacting us at the details below, subject to records we are legally required to retain under the Digital Personal Data Protection Act, 2023 or other applicable law.

This Privacy Policy and the terms governing use of this website are governed by the laws of India. [PLACEHOLDER — confirm with legal counsel whether disputes should fall under the jurisdiction of courts in Gautam Buddh Nagar (Noida), Uttar Pradesh, or another specified jurisdiction.]

For privacy or website-usage questions, contact info@megatelnetworks.in or call +91 93101-70468.